Places to Seek Assistance

Name・TEL・URL Language Consultation Hours
General Living Information

Inquiry Center for Foreign Citizens in Kyoto City
(At kokoka Kyoto International Community House)
TEL:075-752-3511
https://www.kcif.or.jp/en

English, Chinese, Korean, others(Multilingual support is available with a translation tablet) 9:00 - 21:00
(closed on Mon. the Year-End and New Year's Holiday)
Kyoto Prefectural International Center
Consultations on daily living for international students
TEL:075-342-0088
*Appointment required
https://www.kpic.or.jp/
English, Chinese, Korean,
Filipino, Spanish, Portuguese
Wed./ Sat./ Sun.
10:00 - 17:00
Kyoto Prefectural International Center
Multilingual Consultations on daily living
TEL:075-343-9666
https://www.kpic.or.jp/
English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish, Khmer (Cambodia), Burmese, Mongolian, Russian, Malay, Sinhala, French, German, Italian 10:00 - 17:00
(closed on 2nd & 4th Tue. National holidays, the Year-end and New Year Holidays)
Kyoto YWCA・APT
TEL:075-451-6522
http://kyoto.ywca.or.jp/en/
English, Thai, Chinese, Tagalog Mon. 13:00 - 16:00
Thu. 15:00 - 18:00
Legal Inquiry Center for Foreign Citizens in Kyoto City
(At kokoka, Kyoto International Community House)
TEL:752-3511
*Free of charge, Appointment required
https://www.kcif.or.jp/web/en/support/counselling/
English, Chinese, Korean,
others
Twice a month
Sat.(in principle)
13:30 - 16:00
Kyoto Bar Association
TEL:075-231-2335
(5,400 yen per 30min)
*Appointment required
Japanese only Mon. - Fri.
13:00 - 16:00
Mon./ Wed./ Fri.
18:00 - 20:30
Kyoto City Consumer's Center Legal Consultation
TEL:075-256-2007
*Appointment required
Japanese only Mon.
13:15 - 15:15
Tue./ Thu.
13:15 - 15:55
Fri.
13:15 - 15:35
Every 2nd and 4th Wed.
18:00 - 20:00
Japan Legal Support Center “Houterasu”
TEL:0570-078374
TEL:03-5366-6008 (for Interpretation service)
English, Chinese, Spanish, Tagalog Mon. -Fri.
9:00 - 21:00
Saturday
9:00 - 17:00
Visa (Status of Residence) Inquiry Center for Foreign Citizens in Kyoto City
(At kokoka Kyoto International Community House)
TEL:075-752-3511
*Free of charge, Appointment required
https://www.kcif.or.jp/web/en/support/counselling/
English, Chinese, Korean,
others
Twice a month
Sat.(in principle)
13:30 - 16:00
Kyoto Prefectural International Center
TEL:075-342-5000
*Free of charge, Appointment required
https://www.kpic.or.jp/english/
Japanese
*For interpretation service reservations are required a week in advance
4th Sun. of every month
13:00 - 16:00
Osaka Regional Immigration Bureau, Kyoto Branch Office
TEL:075-752-5997
Japanese only Mon. - Fri.
9:00 - 16:00
(except 12:00-13:00)
Immigration Information Center Osaka
TEL:0570-01-3904
IP,PHS:03-5796-7112
From Overseas: 81-3-5796-7112
English, Chinese, Korean, Portuguese, Spanish Mon. - Fri.
8:30 - 17:15
Employment Kyoto Shichijo Public Employment Security Office
(Hello Work Kyoto Shichijo)
TEL:075-341-8609
(#1 for General information)
English Thursday
13:00 - 17:00
Fushimi Public Employment Security Office
(Hello Work Fushimi)
TEL:075-602-8609
(#1 for General information)
Chinese Tuesday
9:00 - 17:00
Kyoto Job Park Exchange Student Corner
TEL:075-682-8916
https://www.pref.kyoto.jp/jobpark/ryuugaku.html
Japanese only Mon. - Fri. 9:00 - 19:00
Sat. 9:00 - 17:00
(closed on Sun. national holidays, the Year-End & New Year holidays from Dec. 29-Jan. 3)
Osaka Employment Service Center for Foreigners
TEL:06-7709-9465
English, Chinese, Portuguese Mon./ Fri. 10:00 - 18:00
Spanish Tue./ Thu. 13:00 - 18:00
Foreign Workers Consultation Service
(Kyoto Labor Bureau, Inspection Division)
TEL:075-241-3214
English Tue./ Thu.
2nd & 4th Wed.
9:00 - 16:30(except 12:00-13:00)
Health and Medical Assistance AMDA International Medical Information Center
Osaka Office Telephone consultation
TEL:03-6233-9266
http://www.amdamedicalcenter.com/

For information on medical facilities with foreign language services
English, Chinese, Spanish Mon. - Fri.
9:00 - 17:00
Mental Health Inquiry Center for Foreign Citizens in Kyoto City On “Counselling Day”
(At kokoka Kyoto International Community House)
TEL:075-752-3511
*Free of charge, Reservation required
https://www.kcif.or.jp/web/en/support/counselling/
English, Chinese, Korean,
others
4 times/ year
Please contact for the date.
Japan Help Line
TEL:0570-000-911
Service in 18 languages including English, Chinese, Korean, Spanish 24 hours
Kansai Seimeisen(関西生命線)
TEL:06-6441-9595
Chinese,Taiwanese Tue./ Thu./ Sat.
10:00 - 19:00
Telephone Counseling Service in Chinese(中国語相談電話)
TEL:06-6903-9595
Chinese,Taiwanese Mon./ Wed./ Fri.
10:00 - 17:00
Tokyo English Life Line(TELL)
TEL:03-5774-0992
English 9:00 - 23:00
Police Kyoto Prefectural Police Consultation 110
TEL:#9110 or 075-414-0110
Japanese only Mon. - Fri.
9:00 - 17:45
(closed on National Holidays, the Year-end & New Year Holidays)
◆Police Box (Koban)
At a Japanese Police Box (Koban), you can ask many questions, both big and small.
Feel free to drop in and ask for directions if you are lost, can’t find a particular restaurant or bookstore or for any other reason.
Child Care Child Welfare Center
TEL:075-801-2929
Japanese only Mon. - Fri.
8:30 - 17:00
The 2nd Child Welfare Center
TEL:075-612-2727
Child-rearing Support Offices of Public Health & Welfare Centers Child&Youth Support Offices
(at each ward office)
Please click here for contact information of each ward office or branch office
Japanese only Mon. - Fri.
8:30 - 17:00
Kyoto City Childrearing Support Center
(Kodomo Miraikan)
TEL:075-254-8993
*Appointment required
Japanese only Everyday
9:00 - 17:00
(Closed on Tue. and during the Year-end & New Year Holiday Period)
Child Care Help Line
TEL:075-257-5560
Japanese only Everyday
9:00 - 16:30
(Closed on Tue. and during the Year-end & New Year Holiday Period)
Domestic Violence / Child Abuse Kyoto Prefectural General Family Support Center
TEL:075-531-9910
(For DV related consultations only)
*Reservation required for an interview.
Japanese only Telephone: Everyday
9:00 - 20:00
In-person: Mon. - Fri.
10:00 - 16:00
(Closed on national holidays, the Year-end & New Year Holiday Period))
Kyoto YWCA・APT
TEL:075-451-6522
Thai, Tagalog, English, Chinese Mon.
13:00 - 16:00
Thu.
15:00 - 18:00
Kyoto City Gender Equality Promotion Center
TEL:075-212-7830
*Appointments for consultations are required
Japanese only Mon./ Thu. - Sat.
11:00 - 18:30
Tue.
11:00 - 20:00
Kyoto City DV Consultation and Assistance Center
TEL:075-874-4971
TEL:075-874-7051 (Emergency Hotline)
Japanese only Mon. - Sat.
9:00 - 17:15
(closed on Sun. and Nationnal Holidays)
Kyoto City International Foundation
TEL:075-752-3511
https://www.kcif.or.jp/en
English, Chinese, Korean,
others
9:00 - 21:00
(closed on Mon. and the Year-end & New Year's Holiday)
Consumer Kyoto Consumer’s Center
TEL:075-256-0800

Free consultation on troubles related to goods and services.
Japanese only Mon. - Fri.
9:00 - 17:00
(Closed on holidays and New Year's Holiday)
Interpretation and Counseling Service for Non-Japanese Inquiry Center for Foreign Citizens in Kyoto City
(At kokoka Kyoto International Community House)
TEL:075-752-1166

Interpretation and Counseling Services are available via telephone in regards to administrative procedures.
English Tue./ Wed./ Thu.
9:00 - 17:00
Chinese Wed./ Fri.
9:00 - 17:00
Human rights Ministry of Justice
Foreign-language Human Rights Hotline
TEL:0570-090911

Telephone consultation related to human rights are available.
English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian, Thai Weekday
9:00 - 17:00
(Closed on weekends, national holidays and the Year-end & New Year's Holiday)
Other Kyoto Itsudemo Call
TEL:075-661-3755

Inquiry about events, facilities, the municipal programs and administrative procedures is available.
Japanese only Everyday
8:00 - 21:00
Telephone Support for Foreign Women
TEL:080-4021-3005
Skype: Peer Support Paruyon
LINE: support-paruyon
Email: peersupport@paruyon.com

Providing consultation by peer supporters on living in Japan and others
Japanese, English
Chinese(4th Wed. only)
3rd Sat. & 4th Wed. 9:30 - 11:30