Places to Seek Assistance
| Name・TEL・URL | Language | Consultation Hours | |
|---|---|---|---|
| General Living Information | Inquiry Center for Foreign Citizens in Kyoto City
(At kokoka Kyoto International Community House) TEL：075-752-3511 https://www.kcif.or.jp/en |
English, Chinese, Vietnamese, others (Multilingual support is available with a translation tablet) | 9:00 - 17:00 (closed on Mon. Year-End and New Year's Holiday) |
| Kyoto Prefectural International Center Multilingual Living Consultations Service TEL：075-681-4800 https://www.kpic.or.jp/ |
English, Chinese, Korean, Vietnamese, Filipino, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish, Khmer (Cambodia), Burmese, Hindi, Bengali, Mongolian, Russian, Malay, Portuguese, Spanish, Sinhala, French, German, Italian | 10:00 - 17:00 (closed on 2nd & 4th Tue., national holidays, Year-end & New Year Holidays) | |
| Kyoto YWCA･APT TEL：075-451-6522 http://kyoto.ywca.or.jp/en/ |
Japanese, Thai, Filipino, Chinese, English | Monday 13:00 - 16:00 Thursday 15:00 - 18:00 |
|
| Legal | Inquiry Center for Foreign Citizens in Kyoto City
(At kokoka, Kyoto International Community House) TEL：075-752-3511 ＊Free of charge, Appointment required https://www.kcif.or.jp/web/en/support/counselling/ |
English, Chinese, others | Twice a month Saturdays (in principle) 13:30 - 16:00 |
| Kyoto Bar Association TEL：075-231-2378 (5,500 yen per 30 min. including consumption tax) ＊Appointment required |
Japanese only | Monday - Friday 9:30 - 12:00 13:15 - 16:15 |
|
| Kyoto City Consumer's Center Legal Consultation (Telephone consultation only) TEL：075-366-3349 |
Japanese only | Thursdays (Appointment required) 18:00 - 20:00 (Telephone consultation for 20 min.) |
|
| Japan Legal Support Center “Houterasu” (Providing information in multiple languages) TEL：0570-078377 |
English, Chinese, Korean, Spanish, Portuguese, VIetnamese, Tagalog, Napali, Thai, Indonesian | Monday - Friday 9:00 - 17:00 |
|
| Visa (Status of Residence) | Inquiry Center for Foreign Citizens in Kyoto City
(At kokoka Kyoto International Community House) TEL：075-752-3511 (Appointment required) https://www.kcif.or.jp/web/en/support/counselling/ |
English, Chinese, others | Twice a month Saturdays (in principle) 13:30 - 16:00 |
| Kyoto Prefectural International Center TEL：075-681-4800 (Appointment required) https://www.kpic.or.jp/english/ |
English, Chinese, others | 2nd Wednesday of every month 13:00 - 16:00 4th Sunday of every month 13:00 - 16:30 |
|
| Osaka Regional Immigration Bureau, Kyoto Branch Office TEL：075-752-5997 |
Japanese only | Monday - Friday 9:00 - 12:00 13:00 - 16:00 |
|
| Immigration Information Center Osaka TEL：0570-01-3904 IP,PHS：03-5796-7112 From Overseas: 81-3-5796-7112 |
English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Filipino, Nepali, Indonesian, Thai, Cambodian, Burmese, Mongolian, French, Sinhala, Urdu | Monday - Friday 8:30 - 17:15 |
|
| Employment | Kyoto Shichijo Public Employment Security Office
(Hello Work Kyoto Shichijo) TEL：075-341-8609 (#1 for General information) |
English | Wednesday, Thursday 13:00 - 17:00 |
| Fushimi Public Employment Security Office
(Hello Work Fushimi) TEL：075-602-8609 (#1 for General information) |
Chinese | Tuesday (in general) 8:30 - 12:00 |
|
| Kyoto Shinsotsu Ouen Hello Work (Hello Work for recent and soon to be graduates) TEL: 075-280-8614 |
Japanese | Mon. - Fri. (Appointment required in general) 9:00 - 19:00 Sat. (Appointment required in general) 9:00 - 17:00 (closed on Year-End & New Year Holidays) |
|
| Kyoto Job Park Exchange Student Corner TEL：075-682-8916 https://www.pref.kyoto.jp/jobpark/ryuugaku.html |
Japanese only | Mon. - Fri. 9:00 - 19:00 Sat. 9:00 - 17:00 (closed on Year-End & New Year holidays |
|
| Osaka Employment Service Center for Foreigners TEL：06-7709-9465 |
English, Chinese, Portuguese | Mon. - Fri. 13:00 - 18:00 | |
| Spanish | Tue/Thur 13:00 - 18:00 | ||
| Vietnamese | Mon/Wed 13:00 - 18:00 | ||
| Nepali | Wednesday 13:00 - 18:00 | ||
| Ukrainian | Thur/Fri 14:00 - 18:00 | ||
| Foreign Workers Consultation Service
(Kyoto Labor Bureau, Inspection Division) TEL：075-241-3214 |
English | Tuesday/Thursday 2nd & 4th Wednesday of every month 9:00 - 12:00 13:00 - 16:30 |
|
| Vietnamese | Wednesday 9:00 - 12:00 13:00 - 16:30 | ||
| Health and Medical Assistance | AMDA International Medical Information Center
Osaka Office Telephone consultation TEL：03-6233-9266 http://www.amdamedicalcenter.com/ |
English | Monday - Friday 10:00 - 16:00 |
| Korean (Mon), Chinese (Tue/Thur), Spanish (Wed), Portuguese (Fri), Filipino (Mon), Thai (Tue), Vietnamese (Wed/Fri) | Monday - Friday 10:00 - 16:00 |
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| Mental Health | Inquiry Center for Foreign Citizens in Kyoto City
(At kokoka Kyoto International Community House) Counselling Day TEL：075-752-3511 (Reservation required) https://www.kcif.or.jp/web/en/support/counselling/ |
English, Chinese, others | 4 times/ year |
| Kansai Seimeisen（関西生命線） TEL：06-6441-9595 |
Chinese,Taiwanese | Tue/Thur/Sat 10:00 - 19:00 |
|
| Telephone Counseling Service in Chinese TEL：06-6903-9595 |
Chinese,Taiwanese | Mon/Wed/Fri 10:00 - 17:00 |
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| Tokyo English Life Line (TELL) TEL：03-5774-0992 |
English | Monday - Thursday 9:00 - 23:00 Friday - Sunday 9:00 - 2:00 |
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| Police | Kyoto Prefectural Police Consultation 110 TEL：#9110 or 075-414-0110 |
Japanese only | Monday - Friday 9:00 - 17:45 (closed on national holidays and Year-End & New Year Holidays) |
| ◆Police Box (Koban) At a Japanese Police Box (Koban), you can ask various questions, and police officers answer them in a kind manner. Feel free to come in and ask for directions, location of a particular store, and so on. |
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| Child Care | Child Welfare Center TEL：075-950-0748 |
Japanese only | Monday - Friday 8:30 - 17:00 (closed on National Holidays and Year-End & New Year Holidays) |
| The 2nd Child Welfare Center TEL：075-612－2727 |
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| Child-rearing Support Offices of Public Health & Welfare Centers Child＆Youth Support Offices
(at each ward office) Please click here for contact information of each ward office or branch office |
Japanese only | Monday - Friday 9:00 - 17:00 |
|
| Kyoto City Childrearing Support Center
(Kodomo Miraikan) TEL：075-254-8993 Website: （Appointment required） |
Japanese only | Everyday 9:00 - 17:00 (Closed on Tue. and Year-end & New Year Holidays) |
|
| Domestic Violence / Child Abuse | Kyoto City DV Consultation and Assistance Center TEL：075-874-4971 TEL：075-874-7051 (Emergency Hotline) |
Japanese only | Monday - Saturday 9:00 - 17:15 (closed on national holidays, Year-end & New Year Holidays) |
| Kyoto City Gender Equality Promotion Center ・Consultation for women TEL: 075-275-9933 (for making appointment for an interview only) TEL：075-212-7830 (for telephone consultation only) ・Consultation for men TEL: 075-275-9933 (for making appointment for an interview only) TEL; 975027701326 (for telephone consultation only) ＊Appointments for consultations are required |
Japanese only | ・Consultation for women Appointment for interview: Mon/Thur/Fri/Sat 10:00 - 17:00 Tues 10:00 - 20:00 Telephone consultation: Mon/Thur/Fri/Sat 10:00 - 17:00 Tue 10:00 - 20:00 ・Consultation for men Appointment for interview: Mon/Thur/Fri/Sat 10:00 - 17:00 Tues 10:00 - 20:00. Telephone consultation: 2nd and 4th Tuesday of the month 19:00 - 20:30 |
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| Kyoto Prefectural General Family Support Center Exclusive telephone line for DV and consultations for women TEL：075-531-9910 (Appointment required for an interview) |
Japanese only | ||
| Kyoto YWCA・APT TEL：075-451-6522 |
Thai, Filipino, English, Chinese | ||
| Kyoto City International Foundation TEL：075-752-3511 https://www.kcif.or.jp/en |
English, Chinese, others | 9:00 - 21:00 (closed on Mon. and Year-end & New Year Holidays) | |
| Consumer | Kyoto Consumer’s Center TEL：075-366-1319 Free consultation on troubles related to sales at the door, high-pressure street sales, and the like. |
Japanese only | Mon - Fri 9:00 - 17:00 |
| Interpretation and Counseling Service for Non-Japanese | Inquiry Center for Foreign Citizens in Kyoto City
(At kokoka Kyoto International Community House) TEL：075-752-1166 Interpretation and Counseling Services are available via telephone in regards to administrative procedures, and so on. |
English | Tue/Wed/Thur 9:00 - 17:00 |
| Chinese | Wed/Fri 9:00 - 17:00 |
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| Vietnamese | Tue 9:00 - 17:00 | ||
| Human rights | Ministry of Justice Foreign-language Human Rights Hotline TEL：0570-090911 Telephone consultations related to human rights are available. |
English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian, Thai | Monday - Friday 9:00 - 17:00 (Closed on Year-End & New Year Holidays) |
| Other | Kyoto Itsudemo Call TEL：075-661-3755 Inquiries about municipal administrative procedures, events, facilities, and so on. |
Japanese, English | Everyday 8:00 - 21:00 |
| Foreign Women’s Association Paruyon Providing telephone consultation for women from foreign countries by peer supporters TEL：080-4021-3005 (requires charge for the call) Website Support Chat https://paruyon.com/support/ Skype: Peer Support Paruyon LINE: peersupport-paruyon Email: support@paruyon.com 4 supporting telephone calls per month and chat |
English, Chinese, Korean, Vietnamese, Indonesian, Spanish, Tagalogue... | https://paruyon.com/event-category/all-events/support-phone-chat/ Visit the website. | |
| Consultation and Support Center for Women in Kyoto "Minto” TEL: 075-874-6312 Women can ask for support。 | Japanese only | Monday - Saturday 9:00 - 17:15 (closed on holidays and Year-End & New Year Holidays) | |