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Easy Living in Kyoto

Ⅰ In case of Trouble or Emergency

1.Places to Seek Assistance

内容(ないよう)

Name・TEL・URL

Language

Consultation Hours

General Living Information

Kyoto City International Foundation
TEL:752-3511
http://www.kcif.or.jp/

English, Chinese, Korean, others

9:00 to 21:00
(closed on Monday and New Year’s Holiday)

Kyoto Prefectural International Center
TEL:342-0088
http://www.kpic.or.jp/

Mon/Tues:English
Wed:Spanish
Thu:Portuguese, Tagalog
Fri:Chinese
Sat:Korean

13:00 to 17:00
(closed on every 2nd & 4th Tuesday and New year’s Holiday)

Kyoto YWCA・APT
TEL:451-6522
http://kyoto.ywca.or.jp/

Monday 13:00 to 16:00
Thursday 15:00 to 18:00
(English, Thai, Chinese, Tagalog)

Legal

Kyoto City International Foundation
TEL:752-3511
(Free of charge, appointment necessary)
http://www.kcif.or.jp/

English, Chinese, Korean, others

Every 1st and 3rd Saturday (in principle)
13:30 to 16:00

Kyoto Bar Association
TEL:231-2335
(¥5,250 per consultation, appointment necessary)

Japanese only

Mon-Fri
9:30 to 12:00
13:00 to 16:00

Kyoto Consumer Living Center Legal Consultation
TEL:256-2007
(First 15 arrivals. Please take a numbered ticket from 9 am. Wednesday by appointment)

Japanese only

Mon-Fri
9:00 to 17:00

Japan Judicial Support Center “Houterasu”
TEL:0570-078374

Japanese only

Mon-Fri
9:00 to 21:00

Sat.
9:00 to 17:00

Visa (Status of Residence)

Kyoto City International Foundation
TEL:752-3511
(Free of charge, appointment necessary)
http://www.kcif.or.jp/

English, Chinese, Korean, others

Every 1st and 3rd Saturday (in principle)
13:30 to 16:00

Osaka Regional Immigration Bureau, Kyoto Branch Office
TEL:752-5997

Japanese only

Mon-Fri
9:00 to 12:00
13:00 to 16:00

Comprehensive Foreign Residence Information Center Osaka
TEL:0570-01-3904
IP,PHS, 03-5796-7112
From Overseas:81-3-5796-7112

English, Chinese, Korean, Portuguese, Spanish

Mon-Fri
8:30 to 17:15

Employment

Kyoto Shichijo Public Employment Security Center
(Hello Work Kyoto Shichijo)
TEL:341-8609

English

Thursday and Friday
13:00 to 17:00

Fushimi Public Employment Security Center
(Hello Work Fushimi)
TEL:602-8609

Chinese

Tue and Fri
13:00 to 17:00

Osaka Foreigners Employment Service Center
TEL:06-6344-1135

Mon/Fri 10:00 to 18:00
Tues/Weds/Thurs 10:00 to 16:00
English, Chinese, Portuguese, Spanish

Foreign Workers Consultation Corner
(Kyoto Labor Bureau,Inspection Division)

TEL:241-3214

English・French

Tuesday and Thursday
9:00 to 16:00

Housing

Kyoto City International Foundation
TEL:752-3511
Housing search site for foreigners. “HOUSE navi” at
http://house.kcif.or.jp/

English, Chinese, Korean, Spanish, others

9:00 to 21:00
(closed on Monday and New Year’s Holiday)

Health and Medical Assistance

AMDA International Medical Information Center KANSAI Telephone consultation
TEL:06-4395-0555
For information on medical facilities with foreign language services

Mon - Fri 9:00 to 17:00(English and Spanish)
Mon. 10:30 to 14:30 (Portuguese)
Tues. 10:00 to 13:00 (Chinese)
Weds/Thurs 13:00 to 16:00 (Chinese)

Mental Health

Kyoto City International Foundation
“Counseling Day”
(Free of charge, Reservation required)
TEL:752-3511
http://www.kcif.or.jp/

English, Chinese, Korean, others

4 times/ year
Please contact for the date.

Japan Help Line
TEL:0120-461-997(free call)

Service in 18 languages including English, Chinese, Korean, Spanish

24hours

Kansai Life Line
TEL:06-6441-9595

Chinese and Taiwanese

Tue, Thu, Sat
10:00 to 19:00

Telephone Counseling Service in Chinese
TEL:06-6903-9595

Chinese and Taiwanese

Mon, Wed, Fri
10:00 to 17:00

Tokyo English Life Line
TEL:03-5774-0992

English

9:00 to 23:00

Police

Kyoto Prefecture Police Consultation 110
TEL:414-0110

Japanese only

Mon-Fri
9:00 to 17:45

◆Police Box (Koban)
At a Japanese Police Box (Koban), you can ask many questions, both big and small. Feel free to drop in and ask for directions if you are lost, can’t find a particular restaurant or bookstore or for any other reason.

Child Care

Child Welfare Center
TEL:801-2929

Japanese only

Mon-Fri
8:30 to 17:00

Child Support Center
Ward office or Branch office: Welfare Department(Welfare Office)

Japanese only

Mon-Fri
10:00 -16:30

Kyoto City Child Raising & Support Center, Infancy Outlook House
(Kodomo-Mirai-kan)
TEL:254-8993(appointment necessary)

Japanese only

Weekday
9:00 to 20:00
Sun & Holiday
9:00 to 17:00
(Closed on Tue. and New Year Holiday)

Child Care Help Line
(telephone consultation)
TEL:257-5560

Japanese only

Weekday
9:00 to 20:00
Sun & Holiday
9:00 to 17:00
(Closed on Tue. and New Year Holiday)

Domestic Violence/Chile Abuse

Kyoto Prefectural Family Support Consultation Center
TEL:531-9910

Japanese only

Telephone:Everyday
9:00 to 20:00
In-person:Mon. to Fri. 10:00 to 16:00
(Closed on holidays and New Year’s Holiday)

Kyoto YWCA・APT
TEL:451-6522

Thai, Tagalog, English, Chinese

Mon
13:00 to 16:00
Thu
15:00 to 18:00

Kyoto City Center for the Promotion of Cooperation between the Sexes
TEL:212-7830

Japanese only

Mon, Thu-Sat
11:00 to 18:30
Tuesday
11:00 to 20:00

Kyoto City DV Consultation and Assistance Center
TEL:874-4971
TEL:874-7051(Emergency Hot-line)

Japanese only

Mon-Sat
9:00 to 17:15
(closed on Sundays and Holidays)

Kyoto City International Foundation
TEL:752-3511
http://www.kcif.or.jp/

English, Chinese, Korean, others

9:00 to 21:00
(closed on Mon. and New Year’s Holiday)

Consumer

Consumers Living Center

TEL:256-0800
Free consultation about troubles relating to goods and services.

Japanese only

Mon-Fri
9:00 to 17:00(Closed on holidays and New Year’s Holiday)


Interpretation and Counseling Service for Non-Japanese

Kyoto City International Foundation
TEL:752-1166
Interpretation and Counseling Services are available via telephone in regards to administrative procedures.

English

Tue. and Thu.
9:00-17:00

Chinese

Wednesdays and Fridays
9:00-17:00

Other

Kyoto Itsudemo Call
TEL:661-3755
Provides information and guidance about events, facilities, the municipal system and administrative procedures

Japanese only

7 days a week
8:00 to 21:00