Places to Seek Assistance

Name・TEL・URL Language Consultation Hours
General Living Information Kyoto City International Foundation
TEL:075-752-3511
http://www.kcif.or.jp/web/en/
(kokoka Kyoto City International Foundation)
English, Chinese, Korean,
others
9:00 to 21:00
(closed on Mon. and New Year's Holiday)
Kyoto Prefectural International Center
(Consultations on living for foreign students and other residents)
TEL:075-342-0088
https://www.kpic.or.jp/english/
English, Chinese, Korean,
Filipino, Spanish, Portuguese
(By appointment)
Wed, Sat, Sun
10:00 to 17:00
Kyoto YWCA・APT
TEL:075-451-6522
http://kyoto.ywca.or.jp/en/
English, Thai, Chinese, Tagalog Monday
13:00 to 16:00
Thursday
15:00 to 18:00
Legal Kyoto City International Foundation
TEL:075-752-3511
(Free of charge, Appointment required)
http://www.kcif.or.jp/web/en/support/counselling/
English, Chinese, Korean,
others
Every 1st and 3rd Saturday
(in principle)
13:30 to 16:00
Kyoto Bar Association
TEL:075-231-2335
(5,400 yen per 30min, Appointment required)
Japanese only Mon-Fri
13:00 to 16:00
Mon, Wed, Fri
18:00 to 20:30
Kyoto Consumer Living Center Legal Consultation
TEL:075-256-2007
(Appointment required)
Japanese only Mon
13:15 to 15:15
Tue, Thu
13:15 to 15:55
Fri
13:15 to 15:35
Every 2nd and 4th Wed
18:00 to 20:00
Japan Judicial Support Center “Houterasu”
TEL:0570-078374
TEL:03-5366-6008 (Interpretation service)
English, Chinese, Spanish, Tagalog Mon-Fri
9:00 to 21:00
Sat.
9:00 to 17:00
Visa (Status of Residence) Kyoto City International Foundation
TEL:075-752-3511
(Free of charge, Appointment required)
http://www.kcif.or.jp/web/en/support/counselling/
English, Chinese, Korean,
others
Every 1st and 3rd Saturday
(in principle)
13:30 to 16:00
Kyoto Prefectural International Center
TEL:075-342-5000
(Free of charge, Appointment required)
https://www.kpic.or.jp/english/
Japanese
(For interpretation service reservations are required a week in advance)
4th Sunday of every month
13:00 to 16:00
Osaka Regional Immigration Bureau, Kyoto Branch Office
TEL:075-752-5997
Japanese only Mon-Fri
9:00 to 12:00
13:00 to 16:00
Comprehensive Foreign Residence Information Center Osaka
TEL:0570-01-3904
IP,PHS:03-5796-7112
From Overseas: 81-3-5796-7112
English, Chinese, Korean, Portuguese, Spanish Mon-Fri
8:30 to 17:15
Employment Kyoto Shichijo Public Employment Security Center
(Hello Work Kyoto Shichijo)
TEL:075-341-8609
English Thur,
1st and 3rd Fri
13:00 to 17:00
Fushimi Public Employment Security Center
(Hello Work Fushimi)
TEL:075-602-8609
Chinese Tue
8:30 to 12:00
13:00 to 17:00
Friday
13:00 to 17:00
Osaka Foreigners Employment Service Center
TEL:06-7709-9465
English, Chinese, Portuguese, Spanish Mon, Fri
10:00 to 18:00
Tue, Wed, Thu
10:00 to 16:00
Foreign Workers Consultation Corner
(Kyoto Labor Bureau, Inspection Division)
TEL:075-241-3214
English, French Tue, Thu
9:00 to 16:00
Housing Good Life co.ltd.
TEL:075-254-1148
Housing search site for foreigners. “HOUSE navi” at
http://housenavi-jpm.com/en/kansai/
English, Chinese, Korean 9:00 to 21:00
(closed on Monday and New Year's Holiday Period)
Health and Medical Assistance AMDA International Medical Information Center
Osaka Office Telephone consultation
TEL:050-3598-7574
For information on medical facilities with foreign language services
English, Chinese, Spanish Mon-Fri
9:00 to 17:00
Mental Health Kyoto City International Foundation
“Counseling Day”
(Free of charge, Reservation required)
TEL:075-752-3511
http://www.kcif.or.jp/web/en/support/counselling/
English, Chinese, Korean,
others
4 times / year
Please contact for the date.
Japan Help Line
TEL:0120-461-997 (free call)
Service in 18 languages including English, Chinese, Korean, Spanish 24 hours
Kansai Life Line
TEL:06-6441-9595
Chinese,Taiwanese Tue, Thu, Sat
10:00 to 19:00
Telephone Counseling Service in Chinese
TEL:06-6903-9595
Chinese,Taiwanese Mon, Wed, Fri
10:00 to 17:00
Tokyo English Life Line
TEL:03-5774-0992
English 9:00 to 23:00
Police Kyoto Prefecture Police Consultation 110
TEL:075-414-0110
Japanese only Mon-Fri
9:00 to 17:45
◆Police Box (Koban)
At a Japanese Police Box (Koban), you can ask many questions, both big and small.
Feel free to drop in and ask for directions if you are lost, can’t find a particular restaurant or bookstore or for any other reason.
Child Care Child Welfare Center
TEL:075-801-2929
2nd Child Welfare Center
TEL:075-612-2727
Japanese only Mon-Fri
8:30 to 17:00
Public Health&Welfare Centers Child&Youth Support Offices
(at each ward office)
Please click here for contact information of each ward office or branch office
Japanese only Mon-Fri
8:30 to 17:00
Kyoto City Child Raising&Support Center
Infancy Outlook House (Kodomo-Mirai-kan)
TEL:075-254-8993 (Appointment required)
Japanese only Everyday
9:00 to 17:00
(Closed on Tue. and during the New Year Holiday Period)
Child Care Help Line
(telephone consultation)
TEL:075-257-5560
Japanese only Everyday
9:00 to 16:30
(Closed on Tue. and during the New Year Holiday Period)
Domestic Violence / Chile Abuse Kyoto Prefectural Family Support Consultation Center
TEL:075-531-9910
(As for Interview, reservation is Required.)
Japanese only Telephone: Everyday
9:00 to 20:00
In-person: Mon-Fri
10:00 to 16:00
(Closed on holidays and New Year Holiday Period)
Kyoto YWCA・APT
TEL:075-451-6522
Thai, Tagalog, English, Chinese Mon
13:00 to 16:00
Thu
15:00 to 18:00
Kyoto City Center for the Promotion of Cooperation between the Sexes
TEL:075-212-7830
(Appointments for consultations are required)
Japanese only Mon, Thu-Sat
11:00 to 18:30
Tue
11:00 to 20:00
Kyoto City DV Consultation and Assistance Center
TEL:075-874-4971
TEL:075-874-7051 (Emergency Hotline)
Japanese only Mon-Sat
9:00 to 17:15
(closed on Sun. and Holidays)
Kyoto City International Foundation
TEL:075-752-3511
http://www.kcif.or.jp/web/en/
English, Chinese, Korean,
others
9:00 to 21:00
(closed on Mon. and New Year's Holiday)
Consumer Consumers Living Center
TEL:075-256-0800
Free consultation about troubles relating to goods and services.
Japanese only Mon-Fri
9:00 to 17:00
(Closed on holidays and New Year's Holiday)
Interpretation and Counseling Service for Non-Japanese Kyoto City International Foundation
TEL:075-752-1166
Interpretation and Counseling Services are available via telephone in regards to administrative procedures.
English Tue, Thu
9:00 to 17:00
Chinese Wed, Fri
9:00 to 17:00
Human rights Ministry of Justice
Foreign-language Human Rights Hotline
TEL:0570-090911
Human rights counselling for those who are unable to speak Japanese fluently.
English, Chinese, Korean, Filipino, Portuguese, Vietnamese Weekday
9:00 to 17:00
(Closed on weekends, holidays and New Year's Holiday)
Other Kyoto Itsudemo Call
TEL:075-661-3755
Provides information and guidance about events, facilities, the municipal system and administrative procedures.
Japanese only 7 days a week
8:00 to 21:00