KYOTO CITY INTERNATIONAL FOUNDATION
TEL：075-752-3010 E-mail：office@kcif.or.jp 住所：2-1 Torii-cho,Awataguchi,Sakyo-ku Kyoto,606-8536 JAPAN.
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Kyoto International
Community House
〒606-8536
2-1 Torii-cho,Awataguchi,
Sakyo-ku Kyoto,606-8536 JAPAN.
TEL：075-752-3010
FAX：075-752-3510
E-mail：office@kcif.or.jp
January:1～4, 10, 16, 23, 30
February:7, 14, 21, 22, 28
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Home >Useful Kyoto Info > In Need of Help - Emergency Procedures
Emergency Procedures
Police
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(24 hours) |
To ask for help, say “Tasukete kudasai” (Help, please!)
Tell the officer as accurately as possible the time, location and nature of the accident or incident. Also give your name, address and telephone number, or place where you can be contacted.
Fire and Ambulance
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(24 hours) |
First state "kaji"(fire) or "kyu kyu" (ambulance) clearly, then state:
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*If you cannot speak Japanese, first state that you are a foreigner, and follow the officer’s instructions.
*The use of fire and ambulance services in case of a genuine emergency is FREE.
| Emergency calls from public telephone (Toll Free/24 hours) | |
| • | Toll Free/24 hours |
| • | To call emergency numbers from public pay phones, lift up the receiver, firmly press the red button, and then dial the appropriate number. |
| Fire prevention | |
| • | Take care as there are many wooden houses in Japan, and if a fire breaks out it is likely to spread quickly. |
| • | The air is also very dry during winter, so when using a heater do not leave articles of clothing or any flammable items near by that might catch alight. |
| To increase awareness of disaster prevention | |||||||||||||
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Gas Leaks
To report a gas leak (24 hours), ring the following company and say, “Gasu more desu. Sugu kite kudasai”. (There’s a gas leak! Come quickly, please!), give them your address.
| •City Gas:075-314-1241 (Osaka Gas) |
| •Propane Gas:the telephone number marked on the sticker attached to the gas appliance. |
Earthquakes
Japan is an earthquake prone country and large earthquakes have occurred in Kyoto in the past. It is necessary to prepare for the unexpected.
| What to do in case of an earthquake | |
| • | Firstly, stay calm, do not rush out doors in alarm. |
| • | Wait until the tremor subsides. |
| • | If you feel a tremor while indoors, immediately get under a table or desk and use a cushion to protect your head. |
| • | Be careful not to start a fire if using gas at the time. |
| Preparation in case of an earthquake | |
| • | Fix tall pieces of furniture such as cabinets and bookshelves to walls and pillars. |
| • | Always keep on hand a minimum 3 day supply of food and drinking water (three liters/day/person) |
| • | For swift evacuation in case of an emergency, prepare a bag with the following emergency provisions: |
| (a flashlight, 3 days supply of water and nonperishable foods, a first-aid kit, clothes, a box of matches, a lighter, candles, a helmet, gloves, etc.) | |
| Evacuation |
| If a major disaster should occur, there are two places you can seek refuge: the “Temporary Refuge Area” or the “Large Refuge Area”. |
| The Temporary Refuge Area is a designated place in your neighborhood-ordinarily the nearest school or park, where you can seek temporary shelter while waiting out the course of a disaster. |
| The Large Refuge Area is a large-scale shelter offering protection if a fire breaks out after an earthquake. |
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A “Disaster-prevention Guide” written in English, Chinese, and Korean is available from the Kyoto International Community House, the Ward office or fire station in your area.
Typhoons
Typhoon season in Japan is from June through September. If a typhoon is approaching, pay extra attention to weather forecasts, especially if you are planning outdoor activities like mountain climbing, fishing or swimming etc, keeping in mind that a typhoon often causes traffic (esp. bullet trains) to come to a standstill.
| Precautions against typhoons | |
| • | Make sure anything outside your home that might blow away is properly secured. |
| • | Typhoons can disrupt power, gas, or water supplies, so keep handy a flashlight, candles, drinking water and necessary medicine. |
| • | A portable radio is also convenient for finding out information on the current situation. |
Traffic Accidents
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Lost and Found
| Lost money and valuables | |
| • | If you lose money or valuables, report it as soon as possible to the nearest police box or station. |
| • | If on public transport (train, taxi) or in a department store, immediately notify the authorities concerned. |
| • | If a lost article is found and returned, by law you are required to give the finder a reward equivalent to 5–20% of its value. |
| For articles left behind in taxis’, buses or subway | |
| • | Traffic Bureau Inquiry Office (bus) :075-801-2561 |
| • | Karasuma-Oike Station, Information Center(subway):075-213-1650 |
| • | Taxis Lost and Found Center:075-672-1110 |
| Lost articles which must be reported | |
| • | Certificate of Foreign Residents Registration: receive a “certificate of loss” issued by the police and report with it to the ward office where you are registered. |
| • | Passport: same as above, except report to your Embassy or Consulate. |
| • | Credit and/or Cash cards: immediately notify the appropriate company or bank in order to prevent misuse of the card by another person. |
| On finding a lost article | |
| • | If you find a lost article on the street, report it to the nearest police box or station as soon as possible. |
| • | If on public transport or in a department store, it is more desirable that you hand it to the nearest staff member. |
| • | Be sure to receive a receipt of claim in either case. |
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